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How to Log a Request

Tenants can use Log Request to report a maintenance issue or another property-related request to the estate management team.

Open Log Request​

  1. Sign in to Rytche.
  2. Open the relevant estate.
  3. Select Log Request.
  4. Complete the request form.

Enter the request information​

Provide the information requested by Rytche.

Describe the issue clearly so that the estate management team can understand what needs attention.

Include useful information such as:

  • What happened.
  • Where the issue is located.
  • What assistance is required.
  • Any other relevant information requested by the form.

Submit the request​

After completing the request:

  1. Review the information.
  2. Select the available submit action.
  3. Wait for Rytche to record the request.

The request becomes available to the estate management team through the Logged Requests Board.

After submitting​

You can review your submitted requests from:

My Logged Requests

See How to View My Logged Requests.

Maintenance requests​

If the request requires a service provider, the Property Manager may publish the work as an estate gig.

The published gig can then become available to service providers through Gigs Hub.